Warranty Policy
Our Commitment
At AUTOJONG, we are confident in the quality of every table we produce.
Each product is meticulously crafted to deliver a smooth, reliable, and long-lasting Mahjong experience—both in performance and design.
Warranty Coverage
Your AUTOJONG table is covered for the following components:
- Core Components (including the automatic shuffling and tile-handling system) – 1-Year Replacement
- Up to 5 Years of Service Support
What’s Covered
This warranty applies to issues that occur under normal use, including:
- Manufacturing defects
- Mechanical issues
- Core system performance issues
What’s Not Covered
This warranty does not cover:
- Damage caused by misuse or improper operation
- Issues arising from unauthorized modifications
- Normal wear and tear
- Improper assembly or installation
Warranty Claims
If you encounter any issues, please contact us with:
- Your order information
- Photos or videos of the issue
- A brief description
Our team will review your request and provide a solution as quickly as possible.
Ongoing Support
Even after the warranty period ends, we remain committed to supporting our customers.
We strive to provide long-term assistance and guidance for maintenance and repairs whenever possible.